Email authentication

[Gunnar Hjalmarsson]

Paul Nadon wrote (to me privately):

Since moving the system to the new server last week, all rings are getting the following error message. This happens only when a member site is being notified that their ring is being activated or de-activated. The actual activation or de-activation function works fine, but the email notification to the member fails. Interestingly, this does not happen with a newly created ring account. So I assume the old database somehow differs from that of the new server.

I don't think it's the latter.

The following error message was from the Paul4Jesus Ministry webring.
Error!
send Error: Local user "info@xxxxxxxxxxxxxxxxxxx <mailto:info@xxxxxxxxxxxxxxxxxxx>" unknown on host "thecrosswebring.org"
No such file or directory at lib/rlmain.pm line 793.

It's probably an authentication issue. Your new host seems to require authentication when sending mail from a script from "unknown" addresses; see the "SMTP-server" section in rlconfig.pm.

The first thing I'd try is switching to the 'sendmail' option by commenting out the

    $rlmain::smtp{smtp} = 'localhost';

line in rlconfig.pm

If that does not make a difference, you need to use the 'SMTP' option with authentication. In that case, you may ask your web host for guidance on what values to use.

HTH

/ Gunnar